{"id":3729,"date":"2021-08-06T13:26:26","date_gmt":"2021-08-06T11:26:26","guid":{"rendered":"http:\/\/s311126158.mialojamiento.es\/?page_id=3729"},"modified":"2022-02-18T10:52:03","modified_gmt":"2022-02-18T09:52:03","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.mataran-motocross.com\/en\/preguntas-frecuentes","title":{"rendered":"Frequent questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3729\" class=\"elementor elementor-3729\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-597fbad5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"597fbad5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d4c74cc\" data-id=\"5d4c74cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-664dcbc4 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"664dcbc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a0d9c82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a0d9c82\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b76743d\" data-id=\"b76743d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b1ce0c elementor-widget elementor-widget-text-editor\" data-id=\"4b1ce0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><strong>Frequent questions<\/strong><\/h1><h3>How to buy?<\/h3><p>Para poder comprar en la tienda de www.mataran-motocross.com, solo hay que seguir los pasos de compra y rellenar el formulario de envi\u00f3. Registrarse es opcional, si usted se registra no tendr\u00e1 que introducir todos los datos en futuras compras.<\/p><p>The User will add as many items as he wishes to his shopping cart.<\/p><p>Next, it will validate these steps and the shipping address will be requested.<\/p><h3>The price includes shipping costs?<\/h3><p>The calculation of shipping costs will be detailed in the final proforma invoice that will be sent to you, once you send your order online. You may dismiss it if it is not in your interest.<\/p><h3>What is the delivery time?<\/h3><p>Una vez all\u00e1 realizado el pago del producto, procederemos al envi\u00f3 mediante transporte en el plazo de 24 horas h\u00e1biles a partir de la fecha de recepci\u00f3n del pedido, los tr\u00e1nsitos hasta su domicilio pueden variar entre 24\/72 horas dentro de pen\u00ednsula, islas y resto de Europa se especificar\u00e1 en el momento de la compra si usted lo solicita, y entre 10 y 15 d\u00edas h\u00e1biles cuando tengamos que confeccionar el art\u00edculo.<\/p><h3>What guarantees do you offer?<\/h3><p>Garant\u00eda de transporte: Todos nuestros env\u00edos viajan cubiertos por un seguro del 100% del valor de la mercanc\u00eda. Recuerde que dispone de 24 horas para efectuar la reclamaci\u00f3n si su pedido ha sufrido da\u00f1os originados por el transporte. Si la caja presenta golpes debera dejar constancia al transportista. Si tiene cualquier otra duda no dude en enviarnos un correo electr\u00f3nico a <a href=\"mailto:ventas@mataran-motocross.com\">ventas@mataran-motocross.com<\/a><\/p><p>Product Warranty: The warranty only covers manufacturing defects.<br \/>To enjoy the guarantee of the products, you need the purchase invoice.<\/p><p>Remember that textile products are hygienic products that cannot be returned once unpacked.<\/p><p>Claims will not be accepted after 24 hours of receipt of the merchandise, except those derived from manufacturing errors.<\/p><h3>What do I do if I have a complaint?<\/h3><p>En Mataran trabajamos continuamente para usted, mejorando nuestros sistemas de atenci\u00f3n, agilizando la entrega y permiti\u00e9ndole disfrutar de nuestros art\u00edculos. Por ello le rogamos que ante cualquier eventualidad no dude en enviarnos su queja a trav\u00e9s del formulario de contacto o escriba a la direcci\u00f3n <a href=\"mailto:ventas@mataran-motocross.com\">ventas@mataran-motocross.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas frecuentes \u00bfComo Comprar? Para poder comprar en la tienda de www.mataran-motocross.com, solo hay que seguir los pasos de compra y rellenar el formulario de envi\u00f3. Registrarse es opcional, si usted se registra no tendr\u00e1 que introducir todos los datos en futuras compras. El Usuario ir\u00e1 a\u00f1adiendo a su carro de compra tantos art\u00edculos como [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3729","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas frecuentes - Mataran Distribution<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mataran-motocross.com\/en\/preguntas-frecuentes\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - Mataran Distribution\" \/>\n<meta property=\"og:description\" content=\"Preguntas frecuentes \u00bfComo Comprar? 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