Privacy policy

Data Protection

Mataran es consciente de la importancia de garantizar el derecho a la intimidad y protección de datos de los Usuarios y, en este sentido, en cumplimiento del REGLAMENTO (UE) 2016/679 de Protección de Datos, y por lo tanto en relación al tratamiento de sus datos personales, le informamos a continuación sobre los siguientes puntos relacionados con el tratamiento de datos de carácter personal a través del presente sitio web:

Responsible for the treatment:

  • Identity: Jose Luis Matarán Satorres
  • NIF: 53461214-Z
  • Postal Address: C/ Rio Tajo 2 CPOS 28981 de
    Parla, provincia de Madrid en España.
  • Phone: 0034 645 244 919
  • e-mail: ventas@mataran-motocross.com

Purpose

Depending on the form that the User completes in each case, the data may be processed for the following purposes:

  • Usuarios registrados: La información que nos proporcione en el formulario de registro se utiliza para la gestión de Usuarios de la página web, con el fin de que pueda acceder a su perfil, consultar sus pedidos y realizar sus compras sin que tenga que introducir de nuevo sus datos identificativos (nombre, apellidos, email y teléfono) y domicilio de entrega. Puede modificar la configuración de su perfil siempre que quiera.
    Mataran Racing no admitirá intentos de registros falsos o que suplanten la identidad de personas o empresas, el suministro de información falsa en el formulario de registro implicará la baja automática del Usuario. Mataran se reserva el derecho de verificar la información facilitada por el Usuario mediante comprobación telefónica.
  • Newsletter : In the cases in which you give us your consent as provided in article 21 of the Information Society Services Law, we will use your identification and contact information to send you information about news of the website, news of interest, as well as promotions and offers of our products and services. The channels that we usually use are: email, postal mail, telephone, SMS, Push message, but only if you give us your consent.
  • Contact : The personal data that you provide us through the contact form will only be processed to answer your query or request. The information collected is limited to identification and contact data, as well as data related to the nature of the request you send us.
  • Complaints form : The personal data that you provide us through the form will only be processed to attend to your complaint.
  • Returns form : The personal data that you provide us through the form will be processed for the evaluation and management of the return or exchange requested and the collection of the product if necessary.
  • Otras finalidades: La información facilitada se puede utilizar ocasionalmente para:
    • Encuestas para mejorar nuestros servicios
    • Gestionar las solicitudes de información, sugerencias y reclamaciones de clientes para su gestión y resolución.

Legitimation

The basis that legitimizes the data processing is the User's own consent and acceptance in each of the sections in which personal information is collected. The User has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In relation to the processing of data for commercial purposes through telematic means, in cases where there is a prior contractual relationship between the parties, the communications are about products or services related to those previously requested by the interested party, and they are has given the User the possibility to oppose the processing of their data by marking the non-pre-marked box, the basis that legitimizes the treatment is based on the provisions of article 21.2 of Law 34/2002, of 11 of July, of services of the Information Society.

In each commercial communication that is sent to the interested party, they will be given the possibility to express their opposition to the receipt of new communications.

Recipients

We inform the User that the treatment of the information collected through this website does not imply an international transfer of data.

In relation to the recipients of the information, we inform you that in the event that you make an online purchase that must be delivered to the address you indicate or a return that must be collected at the address indicated, in the package sent Your name and surname, delivery address and telephone number will be detailed. This last piece of information will be included to allow contact between the transport company and the recipient in order to facilitate the delivery process.

Rights

Acceso, rectificación, portabilidad. Para hacer efectivo estos derechos el Usuario puede enviar un email a ventas@mataran-motocross.com indicando los cambios que quiere ejercer.

En los casos en los que considere que durante el tratamiento de datos por parte de Mataran se han vulnerado los derechos en materia de protección de datos del interesado, especialmente cuando no haya obtenido satisfacción en el ejercicio de sus derechos. El Usuario puede presentar una reclamación ante la Autoridad de Control en materia de Protección de Datos competente.

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